Terms & Conditions

Effective as of: October 23, 2023  

We value your trust and respect your privacy. We exist to support business owners 
like you by offering a fast and easy way for you to manage your business.

We believe the only good policy is one you can understand without a lawyer by your side, 
so we’ve worked hard to explain—clearly and in plain English—what we do, what information 
we collect, and why, so you can feel confident about using Wave.

If anything here is unclear, please reach out to us. We sincerely hope this helps 
you better understand our privacy practices, and how we operate. 

Thank you for joining the WAO Community! 

Agreement to Terms.

Please read these Terms and Conditions carefully before accessing or using this website. By accessing or using this website, you agree to be bound by these Terms and Conditions.

The Terms and Conditions, as well as the website (and the information contained within the website) may be updated or revised from time to time without notice. You agree to periodically review these Terms and Conditions, and your continued access to or use of this website shall constitute your acceptance of the updated or revised Terms and Conditions.

In Simple Terms

Policies like these aren’t always the easiest to understand (or fun to read). 

We’ll do our best to make the legal language make sense on this side. The stuff along the left is what you’re agreeing to.

Our Privacy Commitments.

WAO™ will never intentionally misuse or allow others to misuse any personal data it collects or holds.

We do not sell or pass on personal information to any organisation and will not do so in future without asking you for a specific opt-in to that scheme.

Collection and Use of Personal Data.

Our primary goal in collecting personal data from you is to provide and improve services and features that best meets your needs. When you purchase something from WAO™, we collect the personal data you give us – such as your name, address and email address – in order to both fulfill and support the products you purchase.

We do give you the option to access our websites’ home page without subscribing or registering or disclosing your personal data.


When you provide us with personal information – to complete a transaction, verify your credit card, place an order, or return a purchase – we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal data for a secondary reason (i.e. newsletter subscription and marketing messages), we will ask you directly for your expressed consent and with your permission, we may send you emails about new products, free and premium content (i.e. blog posts, reports, newsletters, etc.), and special events. We will also provide you with an opportunity to withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send.

In Simple Terms

We only collect the personal information we need to deliver the services you want. What we collect depends on which services you use.

Type of Date Collected.

Personal Data.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: 

  • First and Last Name.
  • Address, State, Province, ZIP/Postal code, City.
  • Email address.
  • Contact number.
  • Cookies and Usage Data.

In Simple Terms

It’s up to you to ensure the information you provide WAO is accurate. If you need to make changes, just let us know

Usage Data.

We may also collect information about how the Service is accessed and used (“Usage Data”). 

The Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data.

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. 

Cookies are text files we place in your computer’s browser to store your preferences. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You have many choices to manage the cookies on your computer. All major browsers allow you to block or delete cookies from your system. 

However, if you do not accept cookies, you may not be able to use some portions of our service.

In Simple Terms

We treat your personal information with the same respect we want our own to be treated with—and when you deal with finances like we do, there’s a lot of personal information involved. Here’s a list of exactly what we collect.

Use of Data.

We may use the data that we collect about you to:

  • Complete a transaction, verify your credit card, place an order, or return a purchase.
  • Deliver the services that you have requested.
  • Provide and maintain the service.
  • Notify you about changes to our service.
  • Communicate and allow you to participate in interactive features of our service services that may be of interest.
  • Manage and provide you with customer care and support.
  • Perform research and analysis about your use to improve the service.
  • To monitor the usage of the Service.
  • To detect, prevent and address technical issues.
  • Enforce our terms and conditions.
  • Perform functions as otherwise described to you at the time of collection.


Security of Data.

We have internal procedures that limit access to customer information to only those members who are considered “authorized” personnel.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Legal Use, Disclosure , Retention.

The collection of your personal data will be limited to that which is needed for the purposes identified by WAO™. Unless you consent, or we are required by law, we will only use the personal data for the purposes for which it was collected. 

If we will be processing your personal data for another purpose later on, we will seek your further legal permission or consent; except where the other purpose is compatible with the original purpose. 

We will keep your personal data only as long as required to serve those purposes. We will also retain and use your personal data for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Our legal basis for collecting and using the personal data will depend on the personal data concerned and the specific context in which we collect it. We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of WAO™.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.

In Simple Terms

We take our responsibilities about using, disclosing, and storing your personal information seriously. Unless we’re legally required to keep it for longer, your information will be destroyed within sixty (60) days of closing your account. ​

Service Providers.

We may employ third party companies and individuals to facilitate our service (“Service Providers”), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purposes.

In Simple Terms

We also occasionally need to share personal information with service providers. We take the same high level of caution, and ensure the information is used only for the purposes needed. ​


In the event of a transfer of ownership of our company, such as acquisition by or merger with another company, we will provide notice before any personally identifying information is transferred and becomes subject to a different privacy policy.


We use Google Analytics, a service for the marketing analysis of the site provided by Google, Inc. Google Analytics uses cookies to allow us to see how you use our site, so we can improve your experience.

Google’s ability to use and share information collected by Google Analytics about your visits to the site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

IMPORTANT: We do not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners or vendors. 

In Simple Terms

We will not sell your details, ever.

Link to Other Sites.

Please note that https://www.waoconnect.com/ contains links to external sites as well as advertisements for purchasable products or services from third parties. 

This privacy statement does not cover the activities of such third parties. 

You should consult those third party sites’ privacy policies for information on how your data is used by them.

In Simple Terms

When third-parties are involved, we keep your details anonymous.

Children's Privacy.

Because of the nature of our business, our services are not designed to appeal to minors. 

We do not knowingly attempt to solicit or receive any information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately. 

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


Changes to Privacy Policy.

We may amend this Privacy Policy at any time by posting a new version. It is your responsibility to review this Privacy Policy periodically as your continued use of this website and our services represents your agreement with the then-current Privacy Policy.




We may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.  




This website and the tools, processes, strategies, materials and information on https://www.waoconnect.com/ are owned by WaoConnect Pty Ltd. You agree to not to record, duplicate, transmit or distribute any information from this website in any manner whatsoever without our express written permission. 

All rights reserved.   



Governing Law.

This Terms & Conditions shall be governed by the laws of Australia.