WAOEnterprise / Odoo Support
Redefining Support
in the IT Industry.
In the complex world of IT, support can be a challenging endeavor. At WAO, we're dedicated to transcending these challenges and aiming to be the number one Odoo support provider in Australia and New Zealand.
Our journey towards this ambitious goal is fueled by a commitment to integrity and excellence in everything we do.
Our Approach:
Support with Integrity & Excellence.
Unwavering Commitment to Integrity
In an industry often clouded by technical complexity, our first value – integrity – guides our support services.
We promise transparent billing, ensuring that we only charge for issues outside our warranty or Service Level Agreement (SLA). Our goal is to provide honest, understandable, and fair support.
Aiming for the Top
Our vision is clear: to become the leading support provider in the Odoo ERP industry across Australia and New Zealand.
This isn't just an aspiration; it's a commitment we're dedicated to achieving through superior service and relentless pursuit of excellence.
Technical
Assistance
Expert, straightforward help for your technical challenges.
Proactive Upgrades & Maintenance
Keeping your system ahead with the latest updates and proactive maintenance.
Empowering Training & Onboarding
We equip your team with the knowledge and skills to fully utilise your Odoo ERP, ensuring you get the most out of your investment.
Transparent Customisation & Optimisation
We continually improve your system in line with your evolving business needs, always with clear communication and honest billing.
Long-Term Partnership Built on Trust.
Our support philosophy is centered on building a
long-term relationship based on trust and mutual respect.
We’re here not just to solve immediate issues but to be a steadfast partner in your business growth, helping you adapt and scale your Odoo system to meet future challenges.
Choose WAO: Where Integrity Meets Expertise.
Choose WAO for Odoo support that's more than just technical assistance; it's a partnership grounded in integrity, expertise, and a commitment to your success.
With us, you gain a partner that's dedicated to setting the standard for support in the industry, driven by our core value of integrity.
Your Odoo Support
Questions Answered.
Frequently Asked Questions
Odoo ERP systems? ?
Our two main Odoo services are Odoo implementations and Odoo optimisations. Once we get to know your business, we also offer technical assistance, proactive upgrades and maintenance, integrations, training, general support options, as well as customisation.
when I have an issue?
We have a 24x7 service agreement that covers Priority issues to standard issues. Our response times under this SLA range from 1 hour to 2 business days.
Yes, we specialise in seamless Odoo system upgrades and migrations to minimise downtime. Learn More
We specialise in product-based industries. From retail to manufacturing, ecommerce to wholesale and more specific industries such as fashion & apparel, food & beverage, pharmaceuticals, winery, coffee roasting, health & beauty, sports & recreation, building supplies, furniture & decor, automotive accessories, agriculture and more.
Yes, we provide tailored training programs to empower your team to use Odoo efficiently.
Odoo Support Services?
Drop Us a Message or Book a Free Discovery Call and we’ll assess your needs and outline a support plan just for you.
If you are under our 24x7 Service Level Agreement then we can be contacted for priority issues.
Embark on a journey with WAO where support is redefined.
Let's elevate your Odoo experience with support that's not only expert but also honest and focused on your long-term success.
